If your package shows as delivered but you haven't received it, go to find a missing package that shows as delivered; If you received a package that's missing an item, it may have been shipped separately. Check your orders, then go to find a missing item If you discover a missing item in your amazon order, follow these initial steps to potentially resolve the issue without needing to contact customer support: Review the shipment confirmation email and the packing slip to ensure all items were listed and marked as shipped.
You may be asked to provide additional information or documentation to support your claim. Upon verification, amazon will issue a refund or send a replacement for the missing items. If youre an amazon shopper and discover that an item is missing from your package, it's essential to act promptly and effectively. This guide provides detailed steps to help you investigate the situation and resolve the issue. Learn how to chat with amazon customer care and get a replacement for your missing or damaged order. Follow the simple steps and see the screenshots on this web page. Learn how to check if the missing item is in another shipment, contact the seller or the manufacturer, or return the item to amazon. Find solutions for different scenarios of missing items, such as part of an item, entire package, or delivered but not found. What to do when your package is not delivered, when tracking shows package as delivered but you havent received it or when you have other delivery issues. Want to track a package? Find tracking information and order details in.
Find tracking information and order details in.
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